Privacy Notice

Last updated: May 2026

Who We Are

Handyman Norfolk (referred to as "we", "us" or "our" in this notice) is a local handyman service operating across Norfolk, England. Our website is https://www.handymannorfolk.co.uk and our contact email address is info@handymannorfolk.co.uk.

What Information We Collect

We only collect information you give us directly. This is normally limited to your name, email address, telephone number, postcode and a description of the work you would like a quote for. We collect this information when you fill in our contact form, send us an email or otherwise get in touch.

Why We Collect Your Information

We use your information solely to respond to your enquiry, provide a quote, schedule and carry out work, and invoice for completed work. We do not use your information for marketing without your explicit consent, and we do not sell, rent or share your information with any third party for marketing purposes.

How Long We Keep Your Information

We keep customer information for as long as is necessary to fulfil our contract with you, plus a reasonable period afterwards for accounting, legal and warranty reasons (typically six years). After that period your information is securely deleted.

Cookies

This website uses only essential cookies needed for the site to function. We do not use tracking cookies, advertising cookies or third-party analytics that profile individual visitors. If we add a basic visitor analytics tool in future we will update this notice and add a cookie banner.

Third Parties

We may share limited information with the following types of third party where strictly necessary: our email service provider (to deliver and store emails), our website hosting provider (to operate this website), our accountant (for legal accounting purposes) and HMRC (for tax purposes). These third parties are bound by their own data protection obligations.

Your Rights

Under UK GDPR you have the right to: access the information we hold about you, ask us to correct inaccurate information, ask us to delete your information, object to certain uses of your information, and complain to the Information Commissioner's Office (ICO) if you believe we have mishandled your data. To exercise any of these rights, please email info@handymannorfolk.co.uk.

Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse. Email is not a perfectly secure medium, however, so please do not include sensitive financial or identity information in any email to us — if it is needed, we will arrange a secure way of sharing it.

Contact

If you have any questions about this privacy notice or how we handle your information, please email info@handymannorfolk.co.uk.